Wayfair: Building Customer Support AI for the Fortune 500

Wayfair, a Fortune 500 company, has carved its niche as a leading online retailer for furniture and décor. But Wayfair isn’t just another furniture store — they’re harnessing cutting-edge generative AI to completely transform how you shop for your home. By leveraging AI, Wayfair personalizes product recommendations, enhances visualization tools, and streamlines the shopping experience to make it easier than ever to find the perfect furniture for your home. ...

August 21, 2024 · Julia Neagu